How I got here

I was a hospital doctor for the first 30 years of my working life but then decided I needed a new direction. When I explored the possibilities open to me, I decided that working with people who are struggling to make sense of their lives is what really interests me. I combined part-time counselling training and work for some years and then retired from the NHS in 2017 to concentrate fully on my counselling work. I live in the lovely market town of Beccles. Until this year, I saw my clients at home or at Loddon Mill, but Covid has led to new ways of working and I now “see” most of my clients online and work with others by phone.


My current roles:

  • Private practice

  • Volunteer counsellor at TimeNorfolk (the pregnancy loss charity)


I worked as a volunteer counsellor at the Norwich Centre for 4 years until 2017.


I am a registered and accredited  member of British Association of Counselling and Psychotherapy BACP


I am fully committed to working within the BACP Ethical Framework.

Experienced at online (Zoom and WhatsApp) and phone counselling.




·  BA Person-Centred Counselling (Middlesex University)

·  Diploma Person-Centred Counselling (Metanoia Institute)

·  Certificate in Counselling Skills (UEA)


Beccles, Suffolk, United Kingdom, NR34 9NA

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Copyright of all images belongs to Helen Douch, except for those on About Me and First Steps which belong to UnCruise Adventures